Question 1

I have an item I want to sell. How do I sell it at Open House?

Accepted Answer

We buy items outright from the general public. Please email photos of items you’d like to sell, along with prices, to info.portlandopenhouse@gmail.com.

Question 2

How do I become a dealer at Open House?

Accepted Answer

We have a running wait list for future dealers. Please email us with your professional social media links and/or photos of examples of items you would bring in so that we may get a feel for your aesthetic.

Question 3

Are you the Flea-For-All?

Accepted Answer

No. We are a new business in the location that was previously the Flea-For-All. We (Jared and Anna) were dealers at the Flea-For-All, and now the Flea-For-All folks (Erin and Nathaniel) are dealers at Open House.

Question 4

I’m looking for a specific item. Can you let me know if you get that item in?

Accepted Answer

If you are looking for a specific item, we recommend keeping an eye on our social media pages. We post a highlight album on Instagram (@portland.open.house) every Thursday, of new items that have arrived that week.

Due to the number of item requests, we can’t alert people to special requests, however, we are always interested to hear what customers are looking for so we may keep an eye out. We do keep a list of item requests so feel free to let us know what you’re looking for.

Question 5

Do you hold items?

Accepted Answer

We cannot hold items unless they are paid for. Once an item has been paid for, we can hold it up to two weeks. At the two week point, holds begin to accrue a storage fee of $20 per week per item.

Question 6

Do you offer shipping?

Accepted Answer

We do not ship, however we will work with any professional shipper you provide. We can also recommend shippers for you to contact.

Question 7

Do you offer delivery?

Accepted Answer

We offer local delivery (Maine to Boston) through a third party. If you’d like details about delivery, please reach out to us so we may provide you with their contact information.

Question 8

I purchased an item at Open House. When and where can I pick it up?

Accepted Answer

Pickup times are during our normal business hours: Friday and Saturday 10am-6pm, and Sunday 11am-5pm.

Street parking is directly in front of the store. Purchased items are transported through the front door. Items are sold as-is, where-is. Please bring adequate assistance as needed for pickup as we can't guarantee staff availability.

Question 9

What is your return policy?

Accepted Answer

Items are sold as-is, where-is. All sales are final.

Question 10

What type of payment do you accept?

Accepted Answer

We accept cash, all major credit and debit cards, and Tap To Pay.

ANTIQUE • VINTAGE • HANDMADE

Frequently asked questions